Longfield Medical Centre: 01621 876433

Out-of-hours GP Services are changing

Practices in Basildon and Brentwood, Mid Essex, and South East Essex:

We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.

The new way of delivering out-of-hours appointments will give you:

  • Access to more healthcare professionals. This new service will be delivered by professionals including GPs, nurses.
  • More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.
  • Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.

From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays.

Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).

We are working together with other GP practices in our local area as part of the Phoenix PCN Primary Care Network. You can find out more about Phoenix West PCN Primary Care Network on our PCN website at https://www.phoenixpcn.nhs.uk/

An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.

These appointments will not be available as walk-in appointments. You will need to book them in advance

To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.

If you need medical help now but it's not an emergency, you can also go to 111 online or call 111.

PCN Enhanced Access Patient Survey

PCN Enhanced Access Patient Survey

Phoenix Primary Care Network is a group of GP practices in your local area who are working together to deliver services and population health management at scale in line with the NHS GP contract.  The GP practices are: Longfield Medical Centre and Tollesbury Surgery.

The PCN has been set many objectives, one of which (commencing October 2022) is to deliver Primary Care services over and above our core opening hours, namely 6.30pm-8.00pm weekdays and 9.00am to 5.00pm on Saturdays. We are looking at how we can best deliver GP services in a way to meet local needs. These appointments will not affect the appointments that are offered at your local surgery Monday - Friday during the day.
You will also still be able to access the NHS 111 service that is available out of hours, seven days a week.

These appointments will be a mix of face-to-face and telephone appointments with a range of healthcare professionals. These appointments will be available to book through your own surgery.

Thank you for your time to answer the below questions.


Staff Training Half Day Closures

Please note that on the following dates the surgery will be closed from 12.00pm for staff training. If medical assistance is required during these periods, please contact NHS 111, or in an emergency please call 999.

  • 30th March 2022
  • 26th April 2022
  • 19th May 2022
  • 29th June 2022
  • 19th July 2022
  • 28th September 2022
  • 20th October 2022
  • 29th November 2022
  • 15th December 2022