From the 1st April 2015 practices are required under their contract to allocate a named GP to ALL patients including children.
All patients at the surgery have been allocated a named GP who is responsible for generally over seeing your medical care but for your day to day consultations if your named GP is not available you can continue to see any Doctor within the practice.
As a patient you do not have to take any further action but if you have any queries regarding this please do not hesitate to contact the Practice Manager to discuss this further.
If you would like to know who your allocated GP is please ask at Reception
Patients aged over 75
All patients aged over 75 are allocated a named GP by our Surgery. This GP will be responsible for the oversight and co-ordination of your care at the Practice. They will
- Ensure that services are delivered to you
- Work with health and social care professionals to deliver care to meet your needs
- Ensure that your needs are recognised and responded to by the relevant clinicians in the practice
- Ensure that you have access to a health check if you request one
You may not be able to see your named GP “on the day”, but their colleagues will be available. Your named GP will take an overview of your care.
Initially, we will appoint a named GP for you based on the Doctor you usually see. You are free to choose who your named GP will be if you wish to change.
Patients will be informed of this during their consultations at the surgery.
CARE QUALITY COMMISSION
STATEMENT OF PURPOSE
Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Longfield Medical Centre) is required to provide to the Care Quality Commission a Statement of Purpose.
This Statement of Purpose details the Practice aims and objectives in providing a General Medical Service to our patient population. It will give you information with regard to the kinds of services we aim to provide and the health and care needs the Practice sets out to meet.
PART 1 – SERVICE PROVIDER
Name of service provider: Longfield Medical Centre
Partnership Members: Dr Jane Marie Deasy, Dr Vijay Patel, Dr Sally Dowler, Dr Samuel Archibong, Dr Atul Lotlikar, Dr Sudad Al-Juboori, Benjamin Brazier.
Address of service provider: Longfield Medical Centre
Legal Status: Partnership
Telephone Contact details: 01621 876433
Service Provider ID: 1-199726415
Location ID: 1-541720941
Registered Manager: Dr Vijay Patel
Certificate number: CRT1-6647827595
PART 2 – AIMS AND OBJECTIVES OF THE SERVICE PROVIDER
- We aim to ensure high quality, safe and effective services and environment.
- To ensure the management of patients who are ill or believe themselves to be ill, with conditions from which recovery is generally expected, for the duration of that condition, including relevant health promotion advice and referral as appropriate, reflecting patient choice wherever practicable
- To provide management of patients who are terminally ill
- To provide management of chronic disease in the manner determined by the practice, in line with the patient and in line with evidence based practice
- To provide healthcare which is available to a whole population and create a partnership between patient and health profession which ensures mutual respect, holistic care and continuous learning and training
- To provide a high quality general medical service which is monitored and audited to ensure it meets the needs of our practice population
- To improve clinical governance and evidence based practice
- To improve clinical and non-clinical risk management
- To improve environment
- To optimise performance against key targets and core standards
- To meet key targets
- To safeguard both children and vulnerable adults, by ensuring that all staff receive appropriate training
- To improve services offered to patients
- To improve communication between the surgery and the patients
- To recruit, retain and develop a highly motivated and appropriately skilled workforce
- To enhance performance of the workforce
- To manage and maintain the workforce effectively
- To ensure equality and diversity in the workplace through training
- To continue the development of the Practice
- To ensure effective management and governance system
PART 3 – LOCATION, SERVICE USERS & REGULATED ACTIVITIES
All regulated activities are undertaken at Longfield Medical Centre, Princes Road, Maldon Essex, CM9 5DF and the Branch Site, The Surgery, Bentalls Complex, Maldon, Essex, CM9 4TU. The Main Practice is located in a semi-rural position. The Practice has wheelchair access, hearing loop and limited parking at the front of the building.
Our service users are our registered population which spans any age, ethnicity or gender.
Our regulated activities are:
- Diagnostic and Screening Procedures
Cervical Screening, blood pressure monitoring, ECG, Spirometry, cardiovascular risk assessment, referral for other screening as appropriate
- Family Planning Services
Conception, contraception, IUCD & Contraceptive Implants
- Maternity and Midwifery Services
Ante-natal referral and screening in conjunction with community midwifery service
- Surgical Procedures
Minor operations including incisions, excisions and aspirations appropriate to a primary care setting
- Treatment of Disease, Disorder or Injury
Consultation and appropriate referral to manage everyday illnesses, disorders or injury, preventative medicine to enhance quality of life, chronic disease management for patients with a diagnosed long term condition
PART 4 – REGISTERED MANAGER
The Registered Manager for this organisation is –
Dr Vijay Patel
Contact Details: Telephone 01621 876433
PUBLICATION OF EARNINGS
All GP practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working at the Longfield Medical Centre in the last financial year before tax and national insurance is 95,318
This is for 4 full time GPs and 6 part time GPs who worked in the practice for more than 6 months.
It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice
Online services for Longfield Medical Centre users
People registered with our surgery can now book appointments and request repeat prescriptions at a time convenient to them, thanks to GP online services.
These services enable people to book GP appointments and request repeat prescriptions via their computer, smartphone or tablet at a time that suits them rather than calling or visiting the surgery.
This approach can save people a phone call or journey to the surgery, and allow them to do what they need to when the surgery is closed. Patients living with a long term health condition can also benefit by having a greater involvement in their healthcare as they can access test results and keep track of their treatment.
All patient information is kept securely. This page on the surgery website https://systmonline.tpp-uk.com allows access to the information patients need. Smartphone and tablet users can also download the Systmonline app, which gives users the same choice in how they access GP online services.
This service works alongside traditional methods of accessing services, it does not replace them. By allowing people who want to make appointments and order prescriptions this way, it should become easier for others to get through on the phone to the surgery during busy periods.
If you want to register for GP online services you will need to fill out a form at the surgery and show two forms of ID one of which should have a photo (such as a UK passport or driving licence) and the other should have your address (such as a council tax bill). If you don’t have photo ID or anything with your address on it, it doesn’t mean you will not be able to use online services, our surgery staff may be able to help.
To register for GP online services, drop in and ask us, or to find out more visit the NHS Choices website at
Below is a list GP's with their special interest. When booking your appointment please book with the appropriate GP, this is a 10 minute appointment only for a general consultation, procedures will not be carried out.
- Dr Deasy – Dermatology / Paediatrics
- Dr Patel – Implanon / Paediatrics / Joint Infections
- Dr Dowler – Sexual Health / Family Planning / Joint Infections
- Dr Archibong – Minor Surgery
Confidentiality & Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
If you are please let us know - we may be able to help you
There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.
- Taking a break
Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
- Housing and carers
Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?
- Finance and LawHelp claiming benefits, looking after your bank balance and understanding the legal issues of caring.
- Benefits for carers
Directing carers to the benefits that can help them in their caring role
- Benefits for the person you care for
Advice and information on helping the person you look after get the benefits that they are entitled to
- Death and benefits
How your benefits maybe affected after the death of the person you look after and what happens to their benefits
- Managing someone's legal affairs
Advice for when carers find they have to take over the legal affairs of the person they are looking after
- Other benefits
Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
- Personal and household finance
Advice on keeping a tight rein on household and personal finance for carers
- Social fund
Information on claiming tax credits and whether you might be eligible
Action for Family Carers continues to support Carers across Essex; the following information provides dates of activities which can be accessed on line and also some sessions which can be accessed at a time to suit the Carer. Any additional information can be accessed via the website www.affc.org.uk.
The FEELING GOOD, CARING WELL project
Supporting the emotional and physical wellbeing of Carers across Essex
NEW OUTDOOR SESSIONS: river – gardens – woodland – culture
Some social distance walks in our lovely county, join other Carers, our Wellbeing Specialist, Liz, and members of our Team:
South Woodham Ferrers: River Crouch Walk,
WEDNESDAY 22nd July 10am
Chelmsford: Hylands Park and Gardens
WEDNESDAY 29th July 10am
Leigh-on-Sea, Belfairs Woodland Walk
WEDNESDAY 5th August 10am
Braintree: Cressing Temple,
WEDNESDAY 12th August 10am
Free refreshments, a gift for Carers and a warm welcome to all.
TELEPHONE SUPPORT - Monday – Friday (9.00 – 4.30)
Speak to one of our Experts, one-to-one
[Online sessions are offered via 'Zoom', with full support if needed]
Learn to Meditate - 7pm
Wellbeing Check-in - 2pm
Learn to Meditate - 7pm
Relaxation with Liz – 10am
Stretch, Release, Relax- 2pm
Available on the website:
- Belly Breathing for relaxation
- EFT: a cognitive behaviour technique for stress relief and wellbeing
- Mindfulness for stress relief
- Pure relaxation
https://affc.org.uk/services/adult-carers/feeling-good-caring-well (and scroll down for videos)
Living Positively with Dementia (for both Carers and Professionals
FREE workshop / training, arranged by an Essex care home)
A New Project
Supporting Carers into work
As of July 1st AFFC has embarked on a new project that will offer support to unpaid carers over the age of 50 who wish to take advantage of any opportunities available to them within the employment marketplace. This opportunity is also available to former carers who may feel this is the right time to revisit this pathway.
This project will support unpaid carers and former carers into work, education or training and address the barriers to employment and where necessary provide signposting which will allow participants to gain valuable employability skills.
By providing 1:1 personalised support it will build action plans and needs assessments custom made for each individual and focus on supporting specific goals. It will also support the emotional and practical needs that can also be a major barrier to employment.
- Benefits for carers
IMPORTANT ADVICE ON CORONAVIRUS (COVID-19)
The Government advice for those shielding in England is changing soon. For now, you continue to be advised to follow the shielding guidance rigorously. This letter explains how the guidance is changing, why it is changing and what the change in advice means for you.
We know that shielding has not been easy for you and anybody living with you and we would like to thank you for your resilience over the last few months. However, it has been important for you to shield while the virus was widespread. Thankfully the number of people with the virus, is coming down, and so is the risk to you.
What is the current guidance?
Over the course of the last three months, you have been identified as someone who is clinically extremely vulnerable due to an underlying disease or health condition that may put you at risk of severe illness if you catch Coronavirus (also known as COVID-19). This remains the case and you are advised to follow the shielding guidance rigorously.
You were advised to ‘shield’ to protect yourself during the peak of the epidemic in England when you were more likely to come into contact with the virus in your daily life. The initial shielding guidance advised that you should stay at home at all times and strictly avoid non-essential face-to-face contact.
On 1 June the shielding guidance was slightly relaxed and we suggested that you you may wish to spend some time outdoors away from your home once a day. This change was based scientific evidence that the initial peak of the pandemic had passed in the UK and, in general, the likelihood of meeting someone in the community with infection had significantly reduced. Like all our guidance to those who are clinically extremely vulnerable, this was advisory. The current guidance can be found online at GOV.UK.
What is changing?
Throughout the epidemic we have been clear on the need to balance the risk of the disease to those who are clinically extremely vulnerable with the benefits of gradually returning to normal life. We know that the shielding guidance has been challenging to follow and that it will take time to adjust.
The latest scientific evidence shows that the prevalence of disease across all English regions has continued to decline. If this trend continues as we expect it to, the Government will further relax its shielding advice in two stages on 6 July and 1 August.
From 6 July:
- you may, if you wish, meet in a group of up to 6 people outdoors, including people from different households, while maintaining strict social distancing;
- you no longer need to observe social distancing with other members of your household;
- in line with the wider guidance single adult households (either an adult living alone or with dependent children under 18) in the general population, you may from this date, if you wish, also form 'a support bubble' with one other household. All those in a support bubble will be able to spend time together inside each other's homes, including overnight, without needing to socially distance. This is a small advisory change that brings those affected a step nearer others in their communities. However, all the other current shielding advice will remain unchanged at this time.
From 1 August:
the advice to ‘shield’ will be paused. From this date, the Government is advising you to adopt strict social distancing rather than full shielding measures. Strict social distancing means you may wish to go out to more places and see more people but you should take particular care to minimise contact with others outside your household or support bubble.
In practice, this means from 1 August you are advised that you no longer need to shield. This means that from 1 August:
- you can go to work, if you cannot work from home, as long as the business is COVID-safe;
- children who are clinically extremely vulnerable can return to their education settings if they are eligible and in line with their peers. Where possible children should practise frequent hand washing and social distancing;
- you can go outside to buy food, to places of worship and for exercise but you should maintain strict social distancing; and
- you should remain cautious as you are still at risk of severe illness if you catch Coronavirus, so the advice is to stay at home where possible and, if you do go out, follow strict social distancing.
More detailed guidance will appear on GOV.UK when the changes come into effect on 6 July and 1 August.
Will the position be reviewed?
After 1 August we will continue to keep your name on the Shielded Patient List. We will monitor the virus continuously over coming months and if it spreads too much, we may need to advise you to shield again. We have committed to reviewing the advice to those who are clinically extremely vulnerable at every review point of the wider social distancing measures. Should the scientific evidence require the Government to tighten the advice for clinically extremely vulnerable people, this will be communicated to you quickly and clearly.
Why is the guidance changing?
The Government’s guidance to those most at risk of severe illness if they catch Coronavirus has always been advisory and based on the balance of risk to this group at a time when the transmission of Coronavirus has been highest in our communities. We recognise everyone will feel differently about their own risk and have different priorities – our ambition has been to help and support you in looking after yourself through a very challenging period.
All Government decisions on shielding advice are led by the latest scientific evidence. The latest evidence shows that the chance of encountering Coronavirus in the community has continued to decline. Four weeks ago, around one person in 500 had the virus. Last week it was even lower with less than one in 1,700 people having the virus. As a result, we believe that the time is now right to relax our advice to those shielding further, but we understand that it might take a while to get back to routine daily life again.
Support to stay at home
If you are in receipt of Government provided food boxes and medicine deliveries, you will continue to receive this support until the end of July.
This will give you time to prepare for new advice that you can visit shops, including supermarkets, as you did before the shielding programme commenced, provided you follow strict social distancing. We also recognise that, for some, this adjustment will take time. We can confirm that seven supermarkets have given you access to priority supermarket delivery slots, and these will continue beyond the end of July for those already signed up for support.
If you have yet to register for support, please do so online at GOV.UK or call 0800 028 8327 before 17 July so that support can reach you in time.
Local councils have also been providing support to those shielding. This has included a wide range of help to enable you to safely stay in your home, such as phone calls to reduce loneliness and meeting special dietary requirements. In order to help people adjust, local councils will continue to provide these services to those who need them until the end of July.
If you are struggling as a result of Coronavirus please visit www.gov.uk/find-coronavirus-support. If you do not have internet access, please contact your local council who will be able to signpost you to available support.
NHS volunteer responders
Support will continue to be available through the NHS Volunteer Responder Scheme beyond the end of July. NHS Volunteer Responders can support you with:
- collecting shopping, medication (if your friends and family cannot collect them for you) or other essential supplies;
- a regular, friendly phone call which can be provided by different volunteers each time or by someone who is also shielding and will stay in contact for several weeks; and
- transport to medical appointments.
Please call 0808 196 3646 between 8am and 8pm to arrange support or speak to your health care professional for transport support. More information is available at www.nhsvolunteerresponders.org.uk.
Going back to work
You should discuss your situation with your employer and agree a plan for returning to work if you cannot work from home. Your employer may need to make adjustments to help you continue to work. Please go to www.gov.uk/access-to-work for more information.
Separate Government guidance has been issued on how employers can make workplaces COVID-safe including how they can maintain social distancing and a system of risk management in your workplace.
You will be able to use this letter as evidence for your employer to show that you cannot work outside your home until 31 July, including for statutory sick pay purposes.
Accessing NHS services
You should continue to access the essential services that you need, and you should contact the NHS if you have an urgent or emergency care need.
If you have ongoing appointments scheduled for care and treatment your GP surgery or hospital clinic will contact you to confirm the most appropriate arrangements.
Mental health support
It is normal during these uncertain and unusual times to feel anxious or feel low. You can go to Every Mind Matters (www.nhs.uk/oneyou/every-mind-matters) and GOV.UK for advice and tailored, practical steps that you can take to support your wellbeing. If you are still struggling to cope we would urge you to speak to a GP.
If you have any of the symptoms of coronavirus (COVID-19) (a new continuous cough, a high temperature, or a loss of, or change in, your sense of taste or smell), you must self-isolate at home and arrange to have a test to see if you have COVID-19 – go to the NHS website to arrange a test or contact NHS 119 via telephone if you do not have internet access.
The more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment.
Before you are pregnant
Your pregnancy and labour
- 37-40 weeks pregnantHow the baby develops
- 0-8 weeks pregnant
- 9-12 weeks pregnant
- 13-16 weeks pregnant
- 17-20 weeks pregnant
- 21-24 weeks pregnant
- 25-28 weeks pregnant
- 29-32 weeks pregnant
- 33-36 weeks pregnant
- 40+ weeks pregnant
- Your health in pregnancy
- Common health problems
- Antenatal care and classes
- Choosing where to have your baby
- Labour and birth
- When pregnancy goes wrong
You and your baby
General pregnancy topics
All GP practices are required to declare the mean earnings (eg average) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working at the Longfield Medical Centre in the last financial year before tax and national insurance is £109,868.
This is for 4 full time GPs and 2 part time GPs who worked in the practice for more than 6 months.
It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.
Why do I need a Summary Care Record?
Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.
This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.
Who can see it?
Only healthcare staff involved in your care can see your Summary Care Record.
How do I know if I have one?
Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP
Do I have to have one?
No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.
For further information visit the NHS Care records website