Every day Link Workers are asked to identify what is affecting someone’s health and wellbeing. Social Prescribers work with patients and their families/friends to find services and activities that offer practical, social and emotional support that will improve their health and wellbeing.
Patients who may have long-term conditions, mental health problems or feel lonely or isolated can be supported as well as those with short term needs, transport advice, information on support services in the area or any general enquiries about patient’s daily living changes. No question is too small or too large. A Link Worker is here to support all non-clinical needs.
Some people may like to refer themselves others will be referred from GP’s, Nurses, Paramedics, Pharmacist, Receptionist, Administrators and any other local NHS trusts and the emergency services..
As Link Workers we hope to build relationships with the patients and families we are helping by listening carefully to what’s important to them and what motivates them. We work with them to create personalised support plans that give them control over their health and wellbeing.
Our role will then be to connect our patients with local community and voluntary groups offering a range of activities and services. This could be art classes, gardening clubs or exercise groups. We may also help patients to seek more practical advice, for example on debt or housing issues.
As a Link Worker we work alongside a team of professionals including pharmacists, physiotherapists and other primary care staff to continue the support of our patients holistically to maintain a well-rounded support network.