PLEASE DO NOT BOOK A GP APPOINTMENT OR ATTEND THE GP PRACTICE IF YOU'VE VISITED OR TRAVELLED THROUGH CAMBODIA CHINA, HONG KONG, IRAN, ITALY, JAPAN, LAOS, MACAU, MALAYSIA, MYANMAR (BURMA), SINGAPORE, SOUTH KOREA, TAIWAN TENERIFE (Only the H10 Costa Adeje Palace Hotel), THAILAND, VIETNAM AND HAVE SYMPTOMS OF COUGH, FEVER OR SHORTNESS OF BREATH WITHIN 2 WEEKS OF RETURNING, OR IF YOU HAVE SYMPTOMS OF COUGH, FEVER OR SHORTNESS OF BREATH AFTER BEING IN CONTACT WITH SOMEONE WITH A CONFIRMED CASE OF CORONAVIRUS.
PLEASE CALL NHS 111 INSTEAD
ALL APPOINTMENTS WITH THE CLINICIANS WILL BE CONDUCTED VIA PHONE ONLY. OUR RECEPTION TEAM WILL BE ASKING ALL PATIENTS QUESTIONS REGARDING SYMPTOMS PRIOR TO BOOKING ANY APPOINTMENT.
Please bear with us as we are extremely busy at this time and calls will take longer than usual.
The GP will give you advice over the phone and if required he/she will make you a further appointment to attend the surgery. This is to minimize the footfall at the surgery to help protect our patient and staff.
Due to the Coronavirus we are only able to refer patients to hospital if they have a life or limb threatening condition. Do NOT contact the surgery with the expectation of an onward referral to hospital. Patients will be informed by the hospital if there are any changes to pre-booked appointments (via phone until April and via letter thereafter). Patients should continue to attend unless told otherwise. Please be advised that your GP surgery is still open for telephone consultation.
My Care Record
Our practice is now part of My Care Record - supporting the delivery of joined-up care.
During the coronavirus (COVID-19) pandemic, additional measures are being put in place to help health and care providers to deliver effective care. This includes how the information from your care records is used.
My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms.
For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This will include health and care professionals at neighbouring GP practices, NHS 111 and regional centres for the treatment of critically ill patients including the NHS Nightingale Hospital in London. This will make it easier and faster for them to deliver effective care for you if it is needed.
Please see the My Care Record website for more information including the Privacy Notice to support this work.
Important information about the coronavirus (COVID-19).
The NHS across Essex will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.
We have put in place measures to ensure the safety of all patients and staff which may mean your patient experience is subject to change.
The Chief Medical Officer has announced on Friday 13th March that the country has moved into the ‘Delay’ stage of the response to coronavirus (COVID-19).
The new advice issued by the Prime Minister is to stay at home for 14 days if one member of the household is affected and if you have either:
a high temperature (37.8C or above) or
a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.You do not need to contact 111 to tell them you're staying at home.
Use the NHS 111 online coronavirus service if:
you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days
Only call 111 if you cannot get help online.
Stay At Home advice can be found here
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands and
Avoid close contact with people who are unwell.
Information remains subject to regular changes and updates. More information can be found on the NHS website here
Please see guide below for self isolation. To obtain a self isolation note from the NHS website please go to the link here
Please see links below for further information:
Government Advice links
Patients that are extremely vulnerable and should be shielding will receive a letter, if not please click here for further government advice and to register yourself.
HM Government Coronavirus Leaflet
COVID Symptom Tracker Download the app to your phone/tablet
Mencap Information about Coronavirus (COVID-19)
Maldon District Council Advice
COVID-19 Community Pack v9