Longfield Medical Centre has a ZERO tolerance policy. Any adverse behaviour will result in instant removal from the surgery list.
For latest updates and further advice on Coronavirus please see Further Information section at the bottom of this page, COVID-19 Coronavirus
Updated 24 June 2020 for shielding patients
Longfield Medical Centre are now using Doctorlink.
We have been looking at how we can improve access to Practice services; DoctorLink is our online service where you can:
- Access advice
- Request appointment online
Sign-up is simple and you can create an account here https://app.doctorlink.com/longfieldmedicalcentre_alllocations/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
My Care Record
Our practice is now part of My Care Record - supporting the delivery of joined-up care.
During the coronavirus (COVID-19) pandemic, additional measures are being put in place to help health and care providers to deliver effective care. This includes how the information from your care records is used.
My Care Record is an approach to improving care by joining up health and care information. Wherever possible, health and care professionals will be able to access care records from other services if it is needed to deliver care for individuals with COVID-19 or COVID-19 symptoms.
For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This will include health and care professionals at neighbouring GP practices, NHS 111 and regional centres for the treatment of critically ill patients including the NHS Nightingale Hospital in London. This will make it easier and faster for them to deliver effective care for you if it is needed.
Please see the My Care Record website for more information including the Privacy Notice to support this work.
We don’t need to wait until we are struggling with our mental health; ‘Every Mind Matters’ encourages adults to be more aware of their mental health and help them discover simple steps to look after their mental health and wellbeing.
The campaign provides useful resources to help you spot the signs of common mental health concerns, offering practical self-care tips and guidance, and explains when to seek further support. There is a free NHS-approved online tool on the Every Mind Matters website, which helps you build an action plan to deal with stress and anxiety, boost your mood, improve your sleep and help you feel more in control.
To learn more about how to look after your mental health in Essex and create your own action plan,
The practice will provide patients on the Frailty Register, who have urgent clinical enquiries, with same day telephone consultation and where required follow-up arrangements (e.g. home visits, face-to-face consultation visit by community team etc).
The same day telephone consultation will be with the duty doctor and not necessarily their named GP.
Patients Please Note. The Practice has been notified that the Health & Social Care Information Centre will be extracting care data directly from Patient's General Practice medical records. If you wish to decline this data being extracted from your medical record's please inform our reception.
More information is available at www.nhs.uk/caredata.
Children and Vulnerable Adults
Our Practice is committed to protecting Children and Vulnerable Adults and we will make their welfare our highest priority. Where additional support is necessary this will include working with other agencies. If you have any concerns about a child or Vulnerable adult please speak to your GP or Practice Nurse
DATES FOR YOUR DIARIES
Practice Shut Down - Future Dates
All practices in Mid-Essex will be closed from 12.00 on the dates below.
Mid-Essex CCG will be providing out of hours care for our patients from 12:00 until 18:30 and our telephones will be diverted to the care provider during this time.
- Wednesday 29th July 2020
- Wednesday 30th September 2020
- Thursday 29th October 2020
- Tuesday 24th November 2020
- Wednesday 16th December 2020
- Wednesday 24th February 2021
- Wednesday 31st March 2021
- Monday 31st August 2020 – Summer Bank Holiday
- Friday 25th December 2020 – Christmas Day
- Monday 28th December 2020 – Substitute Boxing Day
- Friday 1st January 2021 – New Year’s Day
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(Site updated 02/07/2020)